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Service

Service

Provider of comprehensive solutions for sheet metal forming machinery
Customer Service

Adhering to the service tenet of "customer-centric, creating value for customers" is the foundation of Longxu's long-term development and the core of the company's sustained, healthy and stable development. After years of accumulation, Longxu has established a multi-dimensional customer service capability construction system that covers strategic capabilities, development support, product realization, delivery capabilities, and service efficiency. Guided by customer needs, it focuses on comprehensive advantages such as design, research and development, and manufacturing to collaborate and serve customers, creating value for customers and seeking common development with them.

Looking back, Longxu has served many well-known international and domestic manufacturers, helping customers achieve fruitful results in the industry market and winning a good reputation; Facing the future, Longxu will continue to improve its organizational and personal abilities, strengthen the construction of core customer service capabilities, and serve customers and create value based on their needs, under the guidance of a corporate culture of "diligence, integrity, openness, sharing, innovation, and efficiency". Together, we will promote the strategic development of Longxu and customers.

Service is valued by enthusiasm, satisfaction is valued by empathy

Service is valued by enthusiasm, satisfaction is valued by empathy

Serve with dedication, emotion, and intelligence

Serve with dedication, emotion, and intelligence

Maximize user satisfaction with high-quality service

Maximize user satisfaction with high-quality service

Service Process